Are you making effective use of your CRM system?
Posted on 1st September 2016 at 09:29
Fitting together the pieces of Customer Relationship Management
CRM stands for Customer Relationship Management, however what does that really mean to you and your business? CRM is not just a piece of software, it should be a business process which encourages and maintains a strong relationship between your customers and your business.
Effective use of CRM can help your business improve customer loyalty.